Higher education (all education) is a lot of hard work. Faculty are writing curriculum, grading papers, advising students, and doing research. Tutors, advisors, mentors, and counselors of all kinds are not just meeting with students, but they are actively evaluating their impact and striving to do more. The folks in admissions, registrar’s office, and financial aid are equally engaged in the question, how do we do more to meet the needs of our students? They evaluate processes, looking for the points where they might reach one more student and meet one more need. Student Affairs is endlessly reaching out to meet the changing expectations of our students, trying to find ways to bridge the gap between classroom and life beyond the university, supporting recreation, career development, and access to interest groups that represent the students we serve. Even those of us in administration are obsessed with improvement, digging into our outcomes and looking for new opportunities to thrive. We are positively obsessed with doing better.
All of this hard work can be taxing and sometimes we get lost in the details of the immediate questions on our plates. This can keep us from looking up and seeing all of the wonderful things going on around us. As we head into final exams, this is a good time to reflect on those wonderful things and remind ourselves that even the hard work is rooted in joy.
Joy, you say! How can this final slog through papers, exams, registration rates, and analysis of data be truly joyful? Well, I boldly claim that it can be. Why? Because those of us who choose higher education as a career are dedicated to learning as a way of life. Every activity that I have listed is all about learning. We are the original life-long learners. We are the ultimate data wonks. We are the very definition of a learning organization. And learning brings us joy.
The key to recognizing the joy in the myriad lists of problems we hope to solve, and the goals we have not yet met, is not to neglect the small triumphs and breakthroughs that occur while we’re striving for more. Let’s face it, when we are focused on doing things better, we will always fall short. There is always one more thing to implement. There is always another percentage point to reach in improved outcomes. There are always pieces that we miss as we lay out our plans to do good things. If that’s all we see, joy will be elusive.
Duh! Right? How simplistic can this provost be? Don’t we all know that already? Yes, but we have a habit of short-changing ourselves in those small wins. We have a way of focusing on what we missed, not what we accomplished. Let’s take this moment to shift that focus and celebrate what we did, not what we have left to do. To get us started, I’ll mention just a few things that I’ve seen on our campus this fall that are filling me with joy.
Our Computer Science program applied for ABET accreditation. We will see how it turns out, but here is what was joy inspiring. The department fully engaged in questions of what they do well, how they might do better, and what they’d like to do next. They had intense pride in their work– and, deservedly so. The visiting team saw that spirit of collaboration and the hard work. This gives me such joy. I am proud of their efforts and their commitment to growth.
We launched our new peer mentoring program, using the data on the students we are losing and acting on that information. Even as we complete the first iteration of this program we can see places for improvement for next year. Nevertheless, getting this started involved collaboration between library faculty, our tutoring centers, the first-year program director, academic advising, orientation leaders, and the director of education access programs. They shared knowledge and resources to get this off the ground. This effort brought together constituencies that often operate separately. They left those silos, focused on student success, and built something together. When I see that collaboration, I can practically walk on air from the joy it brings me.
Building on the momentum from our abrupt move to online last year, several programs have identified online as the best modality for their students moving forward. This means tons of work in the move from emergency online courses to fully developed online programs, yet faculty in these programs are willing to do that work. Their commitment to meeting the students where they will thrive has driven them forward in this effort. I am proud of their ability to learn from this crazy pandemic and build new things. I am excited by the thinking and effort that this represents and feel inspired to imagine new educational models and opportunities that these dedicated faculty might explore. That student-centered innovative spirit always brings me joy.
I feel immense joy every single time I hear from faculty and staff about the great experiences they are having with students now that we are back on campus. Those stories include tales of experiments in teaching, reports of honest conversations about tough subjects, strategic group projects that inspired students to cheer for each other, and the relieved smiles of people happy to just be in the room with other people again. Stories also flow from people reflecting on the good things that happened as a result of the pandemic — like remote access to career services or advising or counseling — and how these things have expanded the opportunity to connect with students. I love when these tales are shared with me because it allows me to share in the happiness that my colleagues are feeling.
There is so much more because there are so many people doing things large and small every single day. There is so much more because we are always looking for the opportunity to do things better. There is so much more because we work hard. As I think about all of these wonderful and inspiring accomplishments, I think it is safe to say that the hard work of higher education is the joy. Let’s just remember to notice it.