Higher Education, Thinking

Focusing on the Mission

It is nearly mid-January and we are preparing to launch the spring semester. Still juggling the ever-changing environment of the pandemic, we start with uncertainty — as we have for the last two years. The Omicron variant is an unwelcome wrinkle to say the least, but the protections we have used to maintain a reasonable level of safety on our campus remain the same: strongly encourage vaccinations, require masks, provide access to testing, and encourage everyone to stay home if they feel sick. Indeed, the only real change in CDC guidelines of late has been around the length of quarantine. We’re sorting that out, for the residential students in particular, and emphasizing the need to wear well-fitting masks. In three semesters of working in a COVID-19 environment, masks and monitoring infection rates have proved effective, with limited spread in the residence halls and none in the classroom. So, we face uncertainty to be sure, but a stable uncertainty at this point.

It would be easy for this new variant to steal our focus this semester. We’ve grown accustomed to emergency meetings and conversations about what to do next. But I think it is important to acknowledge that without a change in the guidelines, based on solid scientific evidence, there really is nothing left to discuss. So, while we wait for new information from credible scientists, I’m more interested in focusing on what we hope to accomplish with our students this semester. I’m starting with a look at our mission.

Western Connecticut State University changes lives by providing all students with a high quality education that fosters their growth as individuals, scholars, professionals, and leaders in a global society.

I love this simple yet profound statement. Changing lives is an exhilarating goal. It speaks to our commitment to the power of learning, recognizing that higher education creates paths to new professional opportunities, supports the development of new understandings of how the world is organized, challenges ideas about what constitutes evidence, and even fosters the growth of new friendships. For our first-generation students, education may provide a step toward a new socio-economic status and all that entails. For our students whose parents and grandparents attended college, their attendance expresses a continued commitment to the importance of education in shaping worldviews and futures. What a privilege to be part of this journey, as we simultaneously open our students’ eyes to new ideas and have them open ours to their experiences and perspectives.

Then there is our commitment to access as we strive to provide “all students with a high quality education.” This is a tremendous responsibility. It requires focused attention on the varied needs of the students we admit to our university. To truly serve all of them, we need to keep a keen eye on our data, in the aggregate and in the details. For our undergraduates, this has meant attention to the details of our retention and graduation rates. Over the last several years, we have worked hard to differentiate what I call the on-ramps for our students. This is the result of unflinching analysis of who we lose. In response to our data, and looking at strategies that have worked elsewhere, we have transformed our education access program, added a peer mentor program, included FY in the general education curriculum, and grown our honors program. Analysis of these efforts is positive (some better retention and graduation rates), but it is not good enough yet. We will continue to evaluate the results, looking for the next clue to student success and modify these efforts accordingly. The clues are readily available, but we must act on them.

At the graduate level, we have responded to student interest in programs that advance their careers. From transforming existing degrees to better align with career prospects, to developing new degrees that meet emerging needs and opportunities in the region, our portfolio of graduate degrees has evolved to appeal to the students we hope to serve. Most recently, much of graduate education has moved online, first due to the pandemic and then in response to the needs of working adults. We need to offer them more flexible opportunities as they juggle jobs and families. We want to meet them where they are. We want to serve all students. This, too, arose from detailed looks at data, including enrollment patterns, student feedback to our programs, and analysis of regional workforce needs. While this approach to curriculum may feel a bit more career focused and less idea focused than we like to imagine, I remind myself that graduate education has nearly always been about careers (advanced credentials or the path to a doctorate) and it has never been devoid of ideas. We are serving our students well in this regard.

What next? Well, on the path to any of our degrees, I am confident that all students will grow as individuals and scholars. It is less clear if we’ve created enough opportunities for professional growth at the undergraduate level and I’m not sure we’ve truly focused on cultivating leaders. Mind you, I think there are pieces of both woven throughout our majors and our co-curricular experiences, but I’m not sure our students can see it. I’m also not sure we’re specific enough. Since we’ve taken the time to identify all of these areas for growth in our mission, it is probably a good time to make sure that we are truly working toward them in a clear and coherent way. I’ll be taking a closer look at this aspect of our mission in the months to come.

Yes, the mission is where I will turn my attention this spring. It offers such clarity, reminding me of our purpose, and erasing the hundred other unproductive distractions that claim my attention daily. Our mission is necessarily broad and open to many nuanced steps (some of which are outlined in our strategic plan), but it is also really quite direct. It drives us to these simple and important questions:

  • Are we providing all students access to that high quality education?
  • Does that high-quality education create opportunities for growth as individual, scholars, professionals, and leaders?
  • As a result, are lives changed? And of course, that most vexing of questions of all:
  • How do we know?

I look forward to exploring these questions this spring. I am certain my colleagues will have plenty of answers to them.

Welcome back, everyone.